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Box Office Policies

Box Office Purchases

Discounted Tickets

  • Tickets for events are discounted for SU/ESF students when purchased in person at the Box Office. Individuals must physically present their own SU/ESF ID at the Schine Box Office to receive the discounted ticket price for those events. Discounted rates will not be honored over the phone.

Payment

  • Valid payment types for ticket purchases made at the Schine Box Office, including Regal movie passes, include the following:
  • There is a $25 service charge on all returned checks. This amount will be automatically deducted from your bank account.
  • The Schine Box Office offers no refunds or exchanges of purchased tickets. 

Online Orders

Tickets for selected events can be purchased online.

  • Not all events are available for online purchase.
  • Customers purchasing tickets online must print their own tickets via Tickets @ Home.
  • Online purchases can only be made using MasterCard, Visa, American Express or Discover.
  • Online orders will be assessed a $1.25 handling fee for each ticket purchased.